RESolutionsTECH Inc.

RESolutionsTECH launches new Goodwill Professional Ambassador (GPA) program

To better acknowledge our valued clients, the GPA program will integrate ideas and suggestions based around the hands-on experience of our clients. This will help ensure we stay #1 in customer service in our industry. [...]

Super Success with Health Foundation Client

If you have extra time during your work day, have advanced knowledge of Raiser’s Edge, have an abundance of patience to be interrupted continuously during your day to answer questions, and have a special knack for making training classes interesting and fun then you do not need to read any further. Click on link to read more... [...]

Another great testimonial from one of our clients

To Whom It May Concern:

I'm pleased to recommend RESolutionsTECH Inc. to your company. For over a year now, I worked directly with Robin Porter, President of RESolutionsTECH, and his team on numerous projects. Their services and problem-solving skills are top-notch, and we have been very pleased with the work they've done for us. In fact, we have renewed our agreement for a second year...

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Challenges Faced by Raiser's Edge Users in Multiple and Distant Offices

See this great new blog post from Peter which covers some of the challenges and responsibilities faced by organizations that use Raiser’s Edge in multiple and often distant offices. See the top 10 tips for dealing with these challenges. [...]

RESolutionsTECH Gives Back...

Here is a great new way that will benefit up to two charities. One charity gets the proceeds of the donation (i.e. Morristown Memorial Health Foundation - http://www.mmhf.org/) while the other will get the benefits of a full technology audit of their Raiser's Edge database. [...]

Charity Online Giving Pages that ROCK!

Tell us which charity you think has the best online giving page and why and receive a ballot for your chance to win!

When telling us why you like the page, we would love to hear about design, integration, built in social networking, viral success, data scrubbing on input, return on investment, how much money was raised, donor and supporter engagement, and more.

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RESolutionsTECH gives away another Apple iPad

In the latest of our ongoing contests, we have given away another Apple iPad 3G Wi-Fi. Click the link above to find out who is the lucky winner.

Stay tuned for our next contest. Make sure you are a member of one of our social networks to be the first to find out how you can enter.

Have a great day!

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Some great summer reading material. Enjoy!

We are always looking out for great reading material to pass along to our valued clients. Here is a list of things to read that you should not miss out on. Hope you are enjoying a great summer! [...]

What clients of RESolutionsTECH are saying about our services

We recently asked our clients what they like best about working with us and we received an overwhelming response from them. Here is what they had to say.

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The next issue of REBOOT is on its way

In this next issue of REBOOT, we will be focusing on making effective use of Dashboards in Raiser's Edge. Stay tuned as this educational piece will be sure to make a difference for you and your organization. [...]

RESolutionsTECH gives away an Apple iPad

Scott Westlake at Ashbury College is the winner of our Apple iPad contest. Congratulations Scott!!!

Thank you to all of our fans, clients, friends, and followers for participating. Even though you may not have won this time, we will be running a new contest for June 2010. Stay tuned for details.

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Tips, Tricks, Great Reads, and Gifts

Make sure that you click to "LIKE" us on the RESolutionsTECH Facebook Fan Page to be the first to receive tips, tricks, and great articles related to technology in fundraising. Don't forget that we are giving away an Apple iPad this week to a lucky Fan.

RESolutionsTECH Facebook Fan Page

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New Blog Posts at RESolutionsTECH

Check out two new blog posts by RESolutionsTECH team members. Robin looks at some key technology questions behind an enjoyable giving experience. Peter answers some common Raiser's Edge questions that are sure to help you improve your use of Raiser's Edge.

Robin's - http://resolutionstech.blogspot.com/

Peter's - http://peterresolutionstech.blogspot.com/

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Quote Of the Week

We at RESolutionsTECH continue to hear great stories from charities, colleges, and universities throughout North America regarding some of the challenges they face with their use of technology. This one was quite good. Take a look. [...]

Client Results at RESolutionsTECH This Week

We had another very busy week at RESolutionsTECH assisting our clients with Raiser's Edge training, Raiser's Edge data clean-up, Raiser's Edge data integration, web and social networking optimization, Raiser's Edge Crystal Reports, CiviCRM customizations, Custom Peer-to-Peer online giving pages, SalesForce and eCampaigner eblasts, and much more. [...]

When Times are Tough, Strategy Matters

Take a look at this article from the Globe and Mail today: Weakened by recession, charities face uncertain future.
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Kid's Help Phone Benefit from RESolutionsTECH Training

Take a look at what Kid's Help Phone have to say about the training RESolutionsTECH provided to their staff across the country.

At RESolutionsTECH, we are all about getting you great results with a good return on your investment.

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It's All About the People!

Check out Robin's new blog post to see what he has to say about balancing people and technology to assist organizations in building stronger relationships.

We know there are not enough hours in the day for you to accomplish everything you would like to do so let RESolutionsTECH assist you by making better use of technology. Click on the link above to read how.

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Ottawa Regional Cancer Foundation are maximizing use of Raiser's Edge

Here is another great testimonial from one of our clients. RESolutionsTECH continues to assist many organizations fully optimize their use of Raiser's Edge. In addition to assisting charities optimize their use of Raiser's Edge, we assist them in leveraging additional technology to improve results.

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Another happy RESolutionsTECH client

Our valued clients love knowing they can call on us any time day or night to assist them with any questions or problems they are having with Raiser's Edge or other technologies they are using. It is reassuring to them that when they call, we understand their goals and their data the same way a full time employee would. [...]

RESTECH service rocks!

Please take a look at this testimonial we received today.

It starts out by saying "I would like to bring to your attention the excellent service that was given to me by two of your employees..." Click above to read the full testimonial.

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Become a RESolutionsTECH Facebook Fan and Win!

On Friday May 28th, 2010 the RESolutionsTECH team will be drawing for a free Apple iPad Wi-Fi + 3G 16GB or the cash equivalent.

Click the link above to see full details on how this could be yours.

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2010 Technology Survey Results Are Now Available

We have completed our review of the hundreds of survey responses we received from our 2010 Technology Survey and the results are now available whether you are a Raiser's Edge user or not. Visit us at http://www.resolutionstech.com/contactus.php and complete the request info form to request your copy of the results. [...]

2010 CCAE National Conference, Victoria, BC, June 5-8, 2010

Robin Porter, President and CEO, RESolutionsTECH will be presenting with Cathy Collins, Chief Development Officer, Mohawk College at this conference. The topic of the presentation is "From Campaign Director to Data Geek: An Examination of Common Problems and Solutions with Fundraising Technology".

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RESolutionsTECH builds a more comprehensive support offering for Social Networking

RESolutionsTECH has continued to support all fundraising technologies, and have recently enhanced their support of Social Networking support, creating a new service dedicated to coordinating efforts in Facebook, Twitter, LinkedIn, etc.

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Mobile Text Donations Available to RESolutionsTECH Clients

RESolutionsTech is pleased to announce a new partnership with ZipGive, a division of ZipStripe: Mobile Marketing Solutions. This partnership will provide RESolutionsTECH’s clients the opportunity to collect donations from the mobile channel enabling mobile users to donate directly from their mobile device.

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Maximizing the Potential of Raiser's Edge - A Success Story

Do you feel you should be getting more out of Raiser's Edge?

Renascent Foundation did. They had been using Raiser's Edge for years, and realized they were only scratching the surface in terms of what the system offered.
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Answer Haiti's call for Aid

RESolutionsTECH is matching employee donations to support relief efforts, and donating My Data Mover service to the Canadian Red Cross.

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RESolutionsTECH Launches REBOOT

RESolutionsTECH has launched an educational e-bulletin series for fundraisers called REBOOT: Raiser’s Education. [...]

New blog post on Raiser's Edge training

Here is a great new blog post from Peter Lucas who is one of our Senior Consultants and Training Experts. http://peterresolutionstech.blogspot.com/ [...]

Complimentary Access to Fuel to Learn

Give post secondary students easy access to your awards, with this special offer from RESolutionsTECH.

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Client Success Story

Cambrian College leveraged the Fuel to Learn Awards Management System to create a user-friendly, online application system for students. [...]

New hires at RESolutionsTECH

We are pleased to welcome two new members to the RESolutionsTECH team. Kate Kittner and Tom Kezis have joined us as our new Business Development Coordinators.

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RESolutionsTECH Launches Version 2 of Fuel to Learn Awards Management System

Schools are now able to further improve how they manage their student scholarships, awards, and bursaries. [...]

Great new testimonial from Kid's Help Phone

Ted Kaiser, VP of Information Technology at Kid's Help Phone talks about about how RESolutionsTECH has been able to assist them with Raiser's Edge and data integration. See it at http://www.youtube.com/user/RESolutionsTECH [...]

New blog posts on RESolutionsTECH website

See Robin's and Peter's new blog post from the main page.

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New job opening at RESolutionsTECH

We are now accepting applications for the position of Business Development Coordinator.

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The RESolutionsTECH Business Case

RESolutionsTECH works with the School of Business at Queen's University and University of Western Ontario to Improve Client Experience. [...]

Two new blogs written by RESTECH staff

Please take a look regularly at two new blogs available from RESolutionsTECH staff. [...]

RESolutionsTECH wants to hear from you!

Tell us what you think about technology in fundraising.

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Exciting new changes with RESolutionsTECH website

Cleaner, dynamic, real time payments, integrated, and many more exciting changes made to our website! [...]

Social networks at RESolutionsTECH

LinkedIn, Facebook, Twitter, and YouTube... [...]

New Solutions from RESolutionsTECH

We are excited to announce some new solutions available from RESolutionsTECH. [...]

More training available at a low cost.

We at RESolutionsTECH have expanded the courses we are now offering online. [...]

RESolutionsTECH hires new consultant with over 10 years Raiser's Edge experience

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Robin Porter demonstrates how Facebook can help in fundraising

Visit http://www.louiseporter.ca to take a look. [...]

Autumn is in the air and at RESolutionsTECH, so is change!

We're happy to announce that John Hazelwood has joined us as our new Manager of Consulting Services. John has 7 years of experience with Raiser’s Edge and assisting organizations with technology and we're excited to have him join the team. He graduated from St. Lawrence College with a Diploma in Computer Engineering Technology (Software Development) and will service our clients while working out of Hamilton and Kingston.

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Robin Porter and John Pliniussen to speak at AFP International Conference in New Orleans - March 29th to April 1st, 2009

Check back for more details at http://conference.afpnet.org/ [...]

Robin Porter, President of RESolutionsTECH, to speak at ArtezInterAction North American Conference

Robin Porter, President of RESolutionsTECH, to speak at ArtezInterAction North American Conference on Tuesday September 9th, 2008. [...]

RESolutionsTECH hires new Manager of Consulting Services

RESolutionsTECH hires John Hazelwood as our new Manager of Consulting Services. John will work as a senior consultant and oversee training, support, and consulting services. [...]

Robin Porter speaks at Alumni Association of Ontario annual conference in Hamilton, Ontario

Robin Porter speaks at Alumni Association of Ontario annual conference in Hamilton, Ontario on August 16th, 2008. Robin shared with attendees how to best clean-up and maintain alumni data using technology. [...]

RESolutionsTECH wants you to share your success with us!

Every week we receive emails and phone calls thanking us for the great work we have done for our clients. It is critical to us that this feedback not be lost. We want to continue to build upon all these wonderful comments. Please email rporter@resolutionstech.com and share your story of how we have been able to help. Thank you!

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RESolutionsTECH attends the Canadian Council for the Advancement of Education (CCAE) National Conference

RESolutionsTECH attends the Canadian Council for the Advancement of Education (CCAE) National Conference from June 7 to 10th in Kelowna, BC.

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Laurentian University sign on to begin using the Fuel to Learn Awards Management System

Laurentian University sign on to begin having RESolutionsTECH assist with better managing their Awards, Scholarships, and Bursaries through the use of their Fuel to Learn Awards Management System. [...]

RESolutionsTECH attend Fundraising Day in Toronto on May 28, 2008

http://www.afptoronto.org/index.php/fundraising-day/exhibitors [...]

Two new consultants hired

RESolutionsTECH have hired two new consultants. One to represent the Toronto area and another to assist in the Southeastern Ontario area. [...]

My Data Mover Inc. launch new website

My Data Mover Inc. which is part of the RESolutionsTECH Group launch its new website today. Take a look at www.mydatamover.com. [...]

RESolutionsTECH Group makes training affordable to all

RESolutionsTECH Group today launched a new series of training that can be searched, registered, and paid for online. Click on TRAINING REGISTRATION in the Featured Section on the main page of our site. [...]

RESolutionsTECH Group honour special contributions of college graduates!

RESolutionsTECH Group attends the 2008 Premier's Awards in London Ontario on Monday February 11th, 2008. [...]

RESolutionsTECH Inc. launch Transition 2008 Campaign

RESolutionsTECH Inc. starts the year off right by a full day of planning to become even more focussed on providing better service and solutions for our clients. [...]

RESolutionsTECH Group hires Senior Business Development Manager

John Mitchell starts working with RESolutionsTECH as Senior Business Development Manager. [...]

RESolutionsTECH Inc. Supports CCAE-O

RESolutionsTECH Inc. sponsors breakfast at the CCAE-O Workshop in Toronto Ontario. [...]

RESolutionsTECH Inc. Supports AFP

RESolutionsTECH Inc. sponsors 2007 Association of Fundraising Professionals National Philanthropy Day Southeastern Ontario Chapter Conference in Kingston Ontario. [...]

RESolutionsTECH Inc. are finalists!

RESolutionsTECH Inc. are finalists in the 2007 International Selling Power Sales Excellence Awards for Top Customer Service Team. [...]

Robin Porter attends Algonquin College 40th Anniversary Gala

Robin Porter, President of RESolutionsTECH attends Algonquin College 40th Anniversary Gala and supports student awards at Algonquin. [...]

Staff Appreciation Day in Toronto

RESolutionsTECH Inc. holds staff appreciation event in Toronto, Ontario for the weekend to acknowledge the EXCELLENT work completed over the past year. [...]

RESolutionsTECH Inc. works with Queen's University Executive MBA students

RESolutionsTECH Inc. completes project with Queen's University Executive MBA that helps promote Fuel to Learn's Awards Management System (www.fueltolearn.com). [...]